Terms of Service

To use certain features of our platform, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your account information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

Booking Process: When you book tickets through our platform, you enter into a contract with the event organizer. Easy Ticket acts as a ticketing agent and is not responsible for the event itself.

Payment: All ticket purchases are final unless otherwise stated. Payment must be made in full at the time of booking. We accept various payment methods as displayed during checkout.

Pricing: Ticket prices are set by event organizers and may include service fees. All prices are displayed in the currency specified and are subject to change without notice until purchase is completed.

Confirmation: You will receive a booking confirmation via email. Please ensure your email address is correct and check your spam folder.

Event Cancellation: If an event is cancelled by the organizer, you will be entitled to a full refund of the ticket price. Service fees may be non-refundable as per our refund policy.

Refund Requests: Refund requests must be submitted within the timeframe specified by the event organizer. Refunds are processed according to the organizer's refund policy.

No-Show Policy: If you fail to attend an event, you are not entitled to a refund unless otherwise stated by the event organizer.

Processing Time: Refunds, when approved, will be processed within 7-14 business days to the original payment method.

You agree not to:

• Use the platform for any illegal or unauthorized purpose
• Violate any laws, regulations, or third-party rights
• Interfere with or disrupt the platform's operation or security
• Attempt to gain unauthorized access to any part of the platform
• Use automated systems to access the platform without permission
• Resell tickets in violation of applicable laws or event terms
• Impersonate any person or entity or misrepresent your affiliation
• Upload malicious code, viruses, or harmful content

Violation of these terms may result in immediate termination of your account and legal action.

Platform Content: All content on the Easy Ticket platform, including text, graphics, logos, images, and software, is the property of ITFuturz or its licensors and is protected by copyright and other intellectual property laws.

Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial purposes in accordance with these terms.

Restrictions: You may not copy, modify, distribute, sell, or lease any part of our platform or its content without our prior written consent.

Platform Availability: We strive to ensure the platform is available 24/7, but we do not guarantee uninterrupted access. The platform may be unavailable due to maintenance, technical issues, or circumstances beyond our control.

Event Responsibility: Easy Ticket is not responsible for the quality, safety, or content of events. Event organizers are solely responsible for their events, including venue, performers, and event execution.

Limitation: To the maximum extent permitted by law, Easy Ticket and ITFuturz shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

Governing Law: These Terms of Service are governed by the laws of India, without regard to its conflict of law provisions.

Dispute Resolution: Any disputes arising from these terms or your use of the platform shall be resolved through good faith negotiation. If negotiation fails, disputes shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

Class Action Waiver: You agree that any disputes will be resolved individually and not as part of a class action lawsuit.

Termination by You: You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

Termination by Us: We reserve the right to suspend or terminate your account immediately, without notice, if you violate these terms or engage in fraudulent or illegal activities.

Effect of Termination: Upon termination, your right to use the platform will cease immediately. Any outstanding bookings will be handled according to our cancellation policy.

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes by:

• Posting the updated terms on this page
• Updating the "Last Updated" date
• Sending email notifications for significant changes (when applicable)

Your continued use of the platform after changes are posted constitutes your acceptance of the modified terms. If you do not agree to the changes, you must stop using the platform.